RETURNS & EXCHANGES
Vorfreud is committed to making your shopping experience a success and is offering free returns. If you are not 100% satisfied with your online purchase, we will accept returns of unworn merchandise for up to 30 days from purchase for a full refund. Proof of purchase or packing slip invoice is required for reimbursement of the full purchase price. In all cases, refunds will be made in the form of the original payment.
All online orders must be returned via the method described below.
REQUEST A SHIPPING LABEL FROM Vorfreud
Please contact Customer Care at returns@Vorfreud.com to enquiry a prepaid return shipping label.
When processing your return, we will first refund any Vorfreud gift card used, then we will refund any other forms of payment used to place the original order.
Need a different color or item? The easiest way to make an exchange send mail to our Customer Care at exchanges@Vorfreud.com
One of our friendly Customer Care agents will be happy to place a new order for you and manage returns of your fist order!
GIFT CARDS RETURN POLICY
Vorfreud Gift Cards and cannot be returned or redeemed for cash or credit except where required by law.